Swiggy and Zomato have started delivering alcohol in partnership with authorised retailers and wine shops in several cities of West Bengal. The meals delivery services first launched home delivery of liquor in Jharkhand and Odisha, and now it's been expanded to West Bengal. The alcohol delivery service moved are now living in Kolkata and Siliguri first - after obtaining necessary approvals from the West Bengal government. Over 24 other cities in West Bengal are expected to have Swiggy's alcohol delivery soon. Zomato hasn't revealed where else it plans to begin deliveries alcohol in the state. Alcohol delivery option became a stylish business opportunity throughout the COVID-19 lockdown.
Swiggy has partnered with several authorised retailers and wine shops in Kolkata and Siliguri to supply alcohol delivery. Retail partners get use of a separate partner app to control product listing and update the accessibility to items in real-time. They are able to mark items as ‘in stock'or ‘sold-out through this app to share with its customers of real-time accessibility to liquor. The organization is taking care of an element wherein the delivery partners must scan the QR code on each bottle to guarantee the authenticity of products before shipping. The aggregator notes so it has partnered only with those retailers which have a valid license and other required documents, as outlined by their state government. Proper training can also be being wanted to the retailers to make sure smooth delivery via Swiggy.
At the client end, Swiggy wants one-time instant age verification by uploading a photo of the valid government ID, followed with a selfie that the platform uses for authentication. All customers must offer a unique OTP to the delivery agent during the time of handover of liquor – to ensure no under-age person is ordering alcohol. Swiggy has additionally introduced a capping on the order quantity to make sure an individual doesn't order alcohol above the prescribed limit according to the state's excise law. To get into the newest alcohol delivery category, Swiggy users in Kolkata and Siliguri will in a position to view a new Wine Shops category within the Swiggy app.
Just like Swiggy, Zomato had earlier stated that the business has placed several safety processes and checks for alcohol home delivery. Including age verification during the time of ordering in addition to when the item gets delivered. The same as Swiggy, customers is likewise necessary to upload a valid ID proof.
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